Managed

SUPPORT FROM AN ACCOMPLISHED HOSPITALITY LEADER

CEO Stephen Leckie took the reigns from his father 30 years ago, evolving the business to push out beyond the boundaries of Crieff and establish a family of hotels across Scotland from the Borders to Glencoe.

He continued to further develop the Crieff family through carefully and strategically selected management contracts that benefit from all levels of support. From marketing – where affiliates can benefit from the extensive marketing reach – through to turnkey setups where entire businesses are operated for the owners.

Stephen – who is Chairman of VisitScotland; Director of the Perthshire Chamber of Commerce and a President of the Scottish Chambers of Commerce – says “What we take to management contracts is the same expertise and outlook we develop to make sure our own business continues to succeed in an ever-changing environment. That’s about Leadership and the right people across core disciplines like Sales, Revenue, Marketing, Operational, Finance & Compliance, Property Management, Spa, Leisure & Golf.

We’ve got a senior team with broad experience across all these disciplines – a real track record in making a success of independent hotels in Scotland plus the infrastructure to back it up. That’s something that carries over into the market. Having been doing well for over 150 years means there’s real strength in the Crieff Hydro brand. Guests and team-members alike want to be part of our story. This means that when we work with other Hotel owners and operators, they share our strength.”

Being supported by the Crieff Hydro Family of Hotels team means your business is in safe hands. Collectively, we’ve got operational, sales and commercial experience spanning decades from independent hotels and resorts right through to entrepreneurial, provincial groups and big brands. It’s a mix that rewards you with effective planning and operational support where you most need it, solid sales and marketing strategies, revenue analysis and growth and a great return on investment. You’ll get access to finance and revenue systems and tools that will help your business grow and get exposure to a loyal following of guests (over 300,000) within the Crieff Hydro Family of Hotels who will relish the opportunity to explore new properties like yours.

• Substantial operational and commercial experience across independent hotels, self-catering resorts, non-branded and branded hotel collections across the UK.
• In depth knowledge of the key market drivers and trends for conference, events and leisure business.
• Well known leaders within the hospitality sector advising and/or operating your business to attract the best talent.
• Proven track record in maximising return on investment for new build hotels, large scale or small refurbishment projects.
• Benefit from the best revenue management, guest satisfaction, procurement, HR and finance systems to streamline and understand your business plus preferential commission and purchasing rates with our partners.
• Be supported by our central reservations and meeting and events teams to handle and turn around key enquiries for you.

• ​​Stephen Leckie – Chairman and CEO.
• John Jennett – Managing Director.
• Iona Robarts – Operational finance, financial planning and IT.
• Lorraine Garvie – Commercial strategy planning including sales, marketing and revenue.
• Fiona Leckie – Property and interiors.
• Russell Crighton – Estates management.
• Patrick Diack – Local and area operational expertise.
• Richard Leckie - Associate Director
• Charlie Leckie - Associate Director